Customer Service Team:

1-855-HD Glacier Bay (1-855-434-5224

Monday – Friday from 8 a.m. - 7 p.m. EST

Saturdays from 9 a.m. - 6 p.m. EST. 

Glacier Bay Contact Information

All Glacier Bay products are designed with style, functionality, and reliability in mind. If you have any questions, experience issues with a product, or need a replacement part, please contact our customer service team at 1-855-HD Glacier Bay (1-855-434-5224). Our representatives are available to assist you Monday through Friday from 8 a.m. to 7 p.m. EST, and on Saturdays from 9 a.m. to 6 p.m. EST.

For faster service, please have your Glacier Bay product number ready. You can find this number in several places:

  • On the product itself
  • On the product box
  • On your store receipt
  • In the user manual

Tip: If you’re unable to locate the product identification numbers, try taking a few pictures of the product. We might be able to identify it and assist you with your issue.

glacier bay contact information

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